Oh, US Airways. Why do you suck so much?

[taffimai]

So I had to change a ticket on US Airways and they charged me $49 for the additional cost of the ticket. Which is fine, I completely understand that.

Then they charged me a $150 ticket change fee. Which is a little high, but okay. Fine.

Then they wanted to charge me $20 to e-mail me a receipt for those charges. Yes, you read that right: they wanted to charge $20 for an e-mail! What the hell???

It took me three hours and a complaint through American Express to get the receipts without a fee. Thank god for American Express.

*crosses US Airways off the list of airlines I will fly*

Comments

[msp-hacker.livejournal.com]

Airlines are charging for any lame thing that they possibley can. On AirTran Airways you now have to shell out $15 for the first piece of luggage you check.

I'm very lucky my duffel counts as "carry-on."

[taffimai.livejournal.com]

Yeah, I know. And that's fine, honestly. But it violates their merchant services agreement with the credit card processors to refuse to provide a receipt for a purchase. I knew that and called them on it, but lots of people wouldn't.

[crayonbreakygal.livejournal.com]

It's $150 now? Wow, prices have gone up. I remember I had to change a ticket with American a few years ago because I was sick and it was $100. Luckily that was it to change it. Geez.

[taffimai.livejournal.com]

It's still $100 in most places. That's why I was a little annoyed at the $150.